Lean Six Sigma and Process Improvement in Healthcare with Owen J. Dahl

Episode Overview: Are you looking to eliminate waste, enhance efficiency, and elevate patient satisfaction in your practice? In this episode, host Mike Sacopulos and Owen J. Dahl, MBA, LFACHE, CHBC, LSSMBB, discuss how streamlining healthcare can help you achieve your goals. Dahl is a nationally recognized expert in healthcare management with nearly 40 years of specialization in lean management, revenue cycle, and practice operations.

The Big Picture: Leverage Dahl’s expertise to revolutionize your healthcare practice by gaining actionable insights to boost efficiency and quality. Implementing lean Six Sigma strategies can enhance experiences for providers and patients, leading to a more effective and rewarding practice.

Key Points:

• Philosophy of Workflow: Discover how Dahl's approach optimizes healthcare workflows, focusing on enhancing experiences for both patients and providers.

• Quality Improvement: Explore successful real-world examples that underscore the crucial role systematic processes in driving quality improvements.

• Systems Awareness: Gain a comprehensive understanding of the entire healthcare system to identify and eliminate inefficiencies.

• Economic Benefits: Learn how streamlined processes like Lean Management and Six Sigma can bolster the financial health of healthcare practices.

• Historical Insight: Apply John Wanamaker’s principle to modern healthcare to identify and reduce wasted resources.

• Practical Implementation: Find out how physician leaders can drive positive change by implementing lean processes.

Resources:

• Books by Owen Dahl:

  • The High-Performing Medical Practice: Workflow, Practice Finances, and Patient-Centric Care

  • Think Business! Medical Practice Quality, Efficiency, Profits (2nd Edition)

• Owen Dahl Consulting:

  • Visit owendahlconsulting.com for more information.

Learn more about the American Association for Physician Leadership .